Store Sales Specialist

Overview

Come shape the future of the outdoors. REI Co‑op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co‑op, you do your best work with the support to live your best life, and you play a part in shaping the future of the outdoors for people and our planet.

Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. You will also help keep the store looking good and keep merchandise organized on the floor.

Thanks to your knowledge of REI products and services, you’ll stay ahead of the trends and share that knowledge with our customers.

• Assist customers with questions about products, memberships, and special ticket sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick‑up, including receiving and processing products.
• Follow REI loss‑prevention and safety procedures.
• Work a flexible schedule based on business needs.
• Perform additional duties as assigned.

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeping others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. Our diversity brings strength, and every employee brings unique skills, experiences, and perspectives. You will help drive change, foster a culture of respect, and have the support of benefits that cover your whole life.

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary include your skills and experience, geographic location, and other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. For a detailed overview of benefits plans by employee profile, see the benefits portal.

$19.00 – $21.51 per hour