Deli Clerk

Job Description

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. As a Deli team member, you will establish and maintain a safe and clean environment that encourages customers to return. The Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.

Most importantly, you should demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers.
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products.
• Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques.
• Adhere to all food safety regulations and guidelines.
• Perform the essential functions of this position and other duties as assigned by the store leadership, with or without reasonable accommodation.

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

• Health care coverage, including medical, dental, vision, and prescription coverage.
• Paid time off such as vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program.
• Discounts on Kroger purchases, including Kroger Brands.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Industry‑leading training programs.