Retail Store Management Trainee

Retail Store Management Trainee

Position at Cash America Pawn

We are currently looking for the right Retail Store Management Trainee to join our Team! $22.13 to $29.03 per hour

This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. This role requires a minimum of 1 year retail management experience. Our retail sales associates can earn up to 8% on transactions, which could average an additional $12.26 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times per payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: 1 week paid vacation after six months of active, full‑time service. Eligible employees receive an additional week (40 h) after one year and two weeks (80 h) on each anniversary thereafter (120 h after five years).
• Sick/Personal: 8 h after six months, 16 h each anniversary thereafter (up to 24 h after five years).
• Employee discounts from the first day of active employment.
• Tuition Reimbursement of up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the First Cash 401(k) program after six months.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of store management experience. This person will be accountable for the day‑to‑day operations of the store and promote a positive, productive environment. They will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The Store Manager Trainee will analyze store financial statements to ensure financial goals are met, commit to the company’s asset protection program, promote the business, and target new customer acquisitions. All employees work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. Actual pay will be based on location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, and…