Apprentice Optician

Overview

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. We look for employees who are creative, energetic, and people-focused, seeking exciting opportunities in eye care or retail. Pearle Vision is part of Essilor Luxottica, a global leader in vision care products and solutions. Join our global community of over 200,000 employees driving the transformation of the eyewear and eyecare industry.

The Apprentice Optician attracts and retains customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction. The Apprentice Optician demonstrates all aspects of the Neighborhood Eye Care Experience.

• Greets customers promptly, shows urgency in providing service, and satisfies their needs.
• Determines the reason for the customer's visit, exchanges names, and explains how to shop at Pearle Vision, escorting the customer to the appropriate location in store.
• Is attentive to detail; under guidance, reviews prescriptions and identifies special needs.
• Consistently demonstrates adherence to NECE.
• Performs work accurately and thoroughly; identifies situations involving unsatisfied customers and acts quickly for resolution.
• Uses the Eyewear Consultation Folder to educate the customer on Pearle Vision products, guarantees and services, including eyewear care tips, complimentary adjustments, and follow-up services.
• Under guidance and instruction from an Optician:
  • Takes and records measurements, adjusts or fits eyewear carefully and correctly, ensuring thoroughness and accuracy.
  • Ensures finished eyewear meets Pearle Vision optical standards and customer requirements.
  • Troubleshoots vision issues and determines the correct course of action.
• Demonstrates good product knowledge; accurately describes the features and benefits of various lenses and frames.
• Assists the customer in selecting frames and lenses best suited for their needs.
• Operates the software system by inputting customer and prescription information accurately and ensuring eyewear is processed and followed through.
• Accurately operates the cashier terminal, collects proper payment following security procedures, and manages change for various transactions such as credit cards, layaways, discounts, insurance, and coupons.
• Ensures the customer is aware of the expected delivery date of eyewear.
• Takes pride in the appearance of the store, keeping displays and inventory clean, attractive, and organized.
• Informs management of potential safety opportunities (e.g., broken tiles, furniture).
• Demonstrates safe work habits.

• High School Graduate or equivalent.
• Registered in State licensure program (where applicable) or equivalent schooling.
• Previous optical and retail experience.
• Knowledge of State/Prov licensing and guidelines.
• Knowledge of current optical theory and practices.
• Strong communicator and listener to customers and associates.
• Strong basic math skills (addition, subtraction, multiplication, division).
• Awareness of current fashion trends.
• Strong interpersonal skills (friendly, caring, patient).
• Sales skills.
• Knowledge of store merchandise.
• Familiarity with cash register, computers, and calculators.

• Prior sales training.

18.82 – 26.12 per hour.

In addition to competitive base pay, you may also be offered a bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, disability, sexual orientation, gender identity, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristic protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.