Specialist Off Field Operations

OVERVIEW

As a Specialist – Off Field Operations at DICK’S Sporting Goods, you will support critical processes to ensure the store is consistently athlete‑ready. Your role focuses on driving inventory accuracy, fulfillment, and operational execution that keeps the store running efficiently.

• Deliver an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipate the needs of athletes, actively drive sales through product and services recommendations, and deepen understanding of athlete needs.
• Assist with onboarding and training of new and existing team members as a subject matter expert, focusing on best practices, expectational selling skills, and key operational processes.
• Serve as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and drive customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Create a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as laws and guidelines of external governing entities.

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer‑facing experience preferred.

• Cameras must be on during all virtual interviews.
• AI tools (e.g., ChatGPT) are not permitted during any part of the interview process.
• Offers are contingent upon a satisfactory background check that may include .
• Applicants requiring accommodations will be provided assistance.

Targeted Pay Range: $20.00–$28.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit