Customer Experience Associate

Location:

16 Bedford Square

• Smiles and greets customers, answers their questions, and helps resolve concerns promptly and politely.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front‑end scanning equipment and cash register.
• Performs all related check‑out procedures, including accurate bagging and placement of merchandise in the customer’s cart.
• Maintains transaction accuracy, ensuring customers are charged correctly and all funds are collected (cash, checks, electronic payment, coupons).
• Applies proper security measures and cash drawer accounting procedures to avoid overages or shortages.
• Observes all store and legal guidelines regarding the sale of tobacco and alcohol.
• Keeps up-to-date knowledge of weekly ads, marketing promotions, and store layout to answer customer inquiries.
• Performs general sanitation of the department, following cleaning schedules and guidelines to keep work areas, equipment, counters, and display cases clean and compliant with health and OSHA requirements.
• Disposes of trash properly.
• Cooperates with co‑workers and supervisors to ensure smooth department and store operation.
• Continuously improves job performance.
• Utilizes all company‑provided Personal Protective Equipment (PPE), such as cut‑resistant gloves, safety cutters, and company-sponsored footwear.
• Assists in other departments as needed.

None.

• Must be a High School Diploma graduate or be working toward a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Applicants with a disability may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.