Inside Sales Rep

Inside Sales Rep - 4N0001

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, recommending solutions, quoting, selling and fulfilling orders for our equipment and services based on customer needs. It’s a great role for an ambitious professional who builds relationships and provides outstanding customer service.

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk‑in and call‑in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

• Bachelor’s degree preferred or equivalent experience.
• Exceptional relationship‑building and customer service skills.
• Strong ability to multitask in a fast‑paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail.
• Valid driver’s license with acceptable driving record.

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, recommending solutions, quoting, selling and fulfilling orders for our equipment and services with a focus on fluid solutions equipment rental and supply needs.

• Establish an understanding of the rental business and specialty engineered products such as electric and hydraulic pumps.
• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk‑in and call‑in customers.
• Educate customers about proper equipment use.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Maintain accurate inventory records of branch assets.
• Other duties assigned as needed.

• Bachelor’s degree preferred or equivalent experience.
• Knowledge of fluid solutions related products and applications is preferred.
• Strong sales and customer service skills.
• Proficiency with MS Office (especially Word and Excel).
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail and diligent attention to safety.
• Valid driver’s license with acceptable driving record.

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, recommending solutions, quoting, selling and fulfilling orders for our equipment and services with a focus on underground trench safety equipment rental and supply needs.

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts, generate leads for new business and communicate leads with Outside Sales Representatives.
• Educate customers about proper equipment use.
• Assist customers with the loading and unloading of equipment.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

• Bachelor’s degree preferred or equivalent experience.
• Knowledge of trench safety related products and applications is preferred.
• Exceptional relationship‑building and customer service skills.
• Strong ability to multitask in a fast‑paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail and diligent attention to safety.
• Valid driver’s license with acceptable driving record.

As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base, handling equipment rentals, customer relations, telemarketing and collections, and proactively increasing revenue.

• Establish an understanding of the rental business and specialty engineered products such as silenced…