Inside Sales Customer Service

Job Description SUMMARY

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.

Sales Manager

• Communication Proficiency
• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-oriented
• Flexibility

• Bachelor’s degree in a technical or business discipline, preferred
• OR equivalent years’ experience
• Two years’ industry specific experience, preferred

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

The compensation range for this position is $50,000.00 to $65,000.00 annually

• Insurance - Medical, Dental, Vision Care for full-time positions
• Insurance - Medical only for part-time positions, 30+ hours/week
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Paid Parental Leave

• Profit Sharing

NO

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
• Writes orders with accuracy and in accordance to all sales policies and procedures
• Maintain current customer base
• Meet established monthly sales goals
• Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
• Communicate process improvement ideas
• Timely follow-up on all customer orders, quotes, and materials
• Maintains up-to-date awareness with new and existing products and services

Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities and activities may be assigned at any time; with or without notice.

CED is an Equal Opportunity Employer - Disability | Veteran