Sales Team Coordinator

Job Type

Full-time

Are you a recent graduate or early-career professional looking for a high-impact start in the world of Revenue and Sales Operations? Join the team shaping the future of healthcare! At Medbridge, we sit at the intersection of medical technology, education, and patient engagement. We are looking for a self-driven Sales Team Coordinator to serve as the backbone of our Sales organization, focusing on the systems, data, and processes that drive a world-class revenue engine.

We hire in the following states: AZ, FL, , GA, IL, NH, KS, MA, MI, MN, MO, NC, OH, OR, PA, SC, TN, TX, UT, VA, WI.

• Salesforce Administration
• Outreach Administration
• Reporting and Analytics
• Process Improvement
• Revenue Operations Projects
• Sales Enablement and Training

This isn't just an administrative role, it's a high-impact career launchpad where you will master the workflows, data management, and operational strategies that drive a world-class revenue engine.

• Master Lead Strategy:
  Manage the triage and routing processes that ensure our sales team never misses a beat.
• Empower the Sales Engine:
  Partner with SDRs and AEs to ensure marketing-generated leads flow seamlessly through the funnel.
• Monitor lead flow and elevate routing issues when necessary.
• Maintain accurate lead records and ensure adherence to established processes.

• Assist Sales leaders with creation of lead and contact lists and reports to support SDR outbound activity
• Assist Sales leaders with creation of sequences in Outreach.io

• Become a CRM Expert:
  Take ownership of Salesforce data quality, resolving complex records and maintaining the integrity of our prospect database.
• Maintain accurate customer and prospect records, including creating, updating, merging, and reactivating records as needed.
• Maintain CRM data quality through ongoing data cleanup and record maintenance.
• Assist with duplicate management and account hierarchy updates.
• Support user requests related to accounts, contacts, leads, and opportunities.
• Follow documented processes to ensure data accuracy and consistency.

• Drive Sales Engagement:
  Troubleshoot and optimize Outreach workflows, helping the team leverage technology to close more deals.
• Monitor Salesforce and Outreach data synchronization and elevate issues when necessary.
• Help maintain data quality within Outreach.
• Support user adoption of established prospecting and engagement processes.

• Strategic
  
  Collaboration:
  
  Partner with Account Management to execute complex account consolidations and mergers.
• Execute established procedures to maintain accurate customer records and account structures.
• Ensure changes are completed accurately and in a timely manner.

• Support user onboarding activities related to Salesforce and Outreach.
• Assist with maintaining process documentation and knowledge base resources.
• Contribute to continuous improvement efforts by identifying recurring issues and opportunities for increased efficiency.

• Bachelor's degree or equivalent work experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and customer service mindset.
• Proficiency with Microsoft Office or Google Workspace.

• Experience with Salesforce, Outreach, or other CRM and sales technology platforms.
• Experience supporting sales, marketing, account management, or operations teams.
• Familiarity with data management and business process workflows.

• Leads are routed accurately and on time.
• Salesforce records remain clean and well-maintained.
• User support requests are resolved quickly and professionally.
• Customer account changes are completed accurately.
• Documentation remains current and easy to follow.

Excellence: A job worth doing is a job worth doing RIGHT.

• We believe that excellence is never an accident. It's the result of high intention, sincere effort, and intelligent execution.
• We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
• We realize that our work impacts people's health and demands that we hold ourselves to the highest possible standards.
• We know a…