Security Officer

Description

The Security Officer provides a safe and secure environment for the patients, visitors, staff and property of Swedish Medical Center. Due to the continuous public contact of the position the highest level of customer service skills is essential. Security Officers conduct random patrols of Swedish Medical Center property, respond to and investigate security incidents, report safety hazards, and appropriately document actions and observations made during the shift.

Security Officers respond to alarms and codes by providing traffic control and assisting with safe patient handling. Security Officers conduct routine safety walks of the facilities and submit remedial requests for any concerns they identify. Security Officers routinely engage in stressful situations and at times may be required to use physical force to maintain the safety of the patient care environment, and also may be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations.

Security Officers will provide advice to clinical staff regarding matters of patient release and restraint. Security Officers also engage in a wide range of customer service activities involving direct contact with patients and visitors, providing directions and helping people find their way. Security Officers regularly use computers to write reports and logs and to monitor security cameras and access control systems.

The position requires working on multiple campuses based on staffing needs or the needs of the department.

• Within 90 days of hire:
  Basic Life Support (BLS) – American Heart Association
• Within 6 months (180 days) of hire:
  Successful completion of TASER© training and certification (with annual re‑certification)
• Within 6 months (180 days) of hire:
  Successful completion of AVADE/HDTS (Healthcare Defensive Tactics System) Training and Certification
• Customer service experience and/or training

• Associate’s degree
• 1 year of related civilian or military security/law enforcement experience
• Healthcare security experience

• Best‑in‑class benefits designed to support you and your family.
• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance, disability insurance, paid parental leave, vacations, holidays, health issues.
• Voluntary benefits, well‑being resources and more.

We are proud to be an equal opportunity employer and are committed to diversity and inclusion. Every workforce member has the right to work in surroundings that are free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Diversity strengthens us, and we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay range: $21.08 – $35.89 per hour (base). Additional compensation may include shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

• Job Category:
  Facilities Security/Safety
• Job Function:
  Facilities
• Job Schedule:
  
  Full time
• Job Shift: Variable
• Career Track:
  Technical/Skilled Support
• Workplace Type:
  On‑site
• Department: 3906 SMC SECURITY