Transit Security Officer In Training

Overview Multiple Roles Available As a Transit Security Officer in Training (TSO-T), you will provide security services for employees, contractors, customers, and visitors. With the support of the Transit Police Unit (TPU), the Social Worker Program, and customer service positions across the agency, you will help provide a safe and secure environment. This entails patrolling, monitoring, and responding to security incidents, among other duties.

Essential Duties Patrol and inspect Community Transit property, vehicles, and service areas to:
* Prevent and discover rule of conduct and policy violations
* Identify and address other suspicious activity
* Assist customers in successfully using our services
* Assist employees as needed
* Inspect property
* Provide event security, crowd control, checkpoint control, and vehicle flagging as requested. Patrols will be conducted solo, with a partner, or as part of a group. Patrolling will be on foot, driving a vehicle, riding a bus, and other similar activities. Respond to all types of incidents and emergencies, both in-progress and not in-progress.
* Take appropriate action, possibly in a lead role.
* Liaison with responding law enforcement, first responders, and other Community Transit staff.
* Assist Transit Police with non-law enforcement activities.
* Provide first aid, CPR, AED, and other approved medical aid.
* As directed, conduct internal security investigations and facilitate fact-finding. Enforce Rules of Conduct and other Community Transit policies. Issue warnings, re-seat requests, temporary denials of service, exclusions, parking warnings or impounds, and conduct fare enforcement activities. Ensure compliance with federal, state, and local security policies, laws, and regulations. Security Operations Center (SOC):
* Manage CCTV, access control, alarm monitoring, and security communication systems. Monitor and assess activity, deploy resources, and coordinate cross-departmental activity.
* Answer phones, radios, and other communication methods. Triage information and coordinate response.
* Monitor intelligence and threat information, both open source and confidential, to determine appropriate response and mitigation.
* Monitor non-security systems and provide notification to other departments as needed.
* Write, review, and approve incident reports.
* Assist individuals with access badge and facility key issues.
* Process public records requests, internal records requests, and customer complaints.
* Maintain issued uniforms and equipment in good operating condition. Collaborate with the Transit Police Unit (TPU), the Social Worker Program, and customer service positions across the agency to respond to, process, and debrief security incidents. Foster continuous improvement and employee emotional support, using skills in mediation, emotional intelligence, and culturally sensitive communication. Assist with training other TSOs, employees and contractors.

Assist with developing standard operating procedures and provide other program support. Participate in Emergency Management training and serve as an emergency responder during disasters or emergencies. May serve as the Incident Commander or in a similar position for extended periods of time until relieved. Perform other duties of a similar nature or level, as assigned. Requirements

Minimum Qualifications
* High school diploma, GED, or equivalent credential.
* 2 years of experience in security or law enforcement related work, including military experience.
* First Aid/CPR/AED certification or the ability to obtain certification within 30 days of hire.
* Valid Washington State Drivers License or the ability to obtain one within 30 days of hire.
* Ability to successfully pass comprehensive background investigation, including: a. Ability to obtain and maintain clearance for access to the Homeland Security Information Network (HSIN) and Washington State Fusion Center (WSFC) within 30 days of hire. b. Ability to obtain and maintain fingerprint clearance from the Snohomish County Sheriff's Office, including FBI fingerprint screening within 30 days of hire. c. Must not have any of the following to meet minimum qualifications of a background check.

i. Must have no felony convictions within 7 years of date or hire. ii. 1 or more traffic crime convictions in last 5 years (DWI, Suspended, Reckless, etc). iii. Suspension of driver's license within past 5 years. iv. 3 or more moving violations in past 3 years. v. 2 or more at-fault accidents in past 3 years. vi. No illegal sale of ANY drug, including marijuana, in the past 7 years.

vii. Has a validated history of criminal physical violence or has been convicted of a crime of Domestic Violence as defined by law in the past years. viii. Any misdemeanor or felony conviction while employed in a criminal justice and/or law enforcement capacity within the last 7 years.
* Valid First Aid/CPR/AED certification or the ability to obtain such certification within 30 days of hire.
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