Field Support Technician

Date Posted:

Country: United States of America

Location: US-WA-EVERETT-11404 ~ 11404 Commando Rd ~ COMMANDO

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

As a Field Support Technician, you will perform service activities associated with installing, maintaining, and servicing Collins Aerospace Interior seating products at aircraft manufacturing facilities or customer sites.

• Assist in orienting, training, assigning and checking the work of technical/business support employees
• Travel independently when needed to other locations to work in support of products
• Demonstrate behaviors in line with Collins Leadership Behaviors and Values
• Provide support to customers in solving technical problems incurred in the installation or operation of company products; consult with customers regarding pre and post-installation problems; may review customer equipment interface requirements.
• May familiarize customers with the maintenance and use of their products and drawings.
• Troubleshoot and diagnose system/equipment interfaces problems during installations.
• Perform preventive maintenance, modifications, and field changes to installed equipment as necessary.
• Provide support in the conduct and performance of equipment/system acceptance testing following installation.
• Use applicable drawings and tools to troubleshoot problems
• Ensure all necessary documentation is correct and completed for works carried; and, all systems are updated and reflect current status against daily work plan (Velocity/CMES, WUC’s)
• Assist engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials.

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk or hear.
• The associate must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions and outside weather conditions.
• The noise level in the work environment is usually moderate.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and…