Residential Field Tech - DMV region

If you’re an amazing home service tech, with broad-based skills to delight our homeowners, then we’ve got great jobs at $40/hr+, full-time, benefits, and more!

At Birdwatch, we’ve reimagined home maintenance to make life easier for homeowners—and we’re looking for skilled and motivated residential home service technicians to help us deliver on that promise. In this role, you’ll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the DC / No

Va / Maryland beltway area. You’ll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community. With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter.

When you join Birdwatch, you’re not just taking a job—you’re joining a team that’s as committed to your success as you are to doing great work. We offer competitive pay starting at $40 per hour, plus signing incentives and opportunities for annual profit sharing and performance bonuses. You’ll enjoy fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving.

We value work-life balance with a predictable Monday–Friday schedule, and we reward expertise with on-call differentials when it’s your turn to cover evenings or weekends. You’ll spend most of your time in the field doing hands‑on work you can be proud of, backed by a supportive team, professional development opportunities, and a company culture built on respect, trust, and pride in every detail.

Ensure Birdwatch homeowners enjoy worry-free living by delivering exceptional maintenance, repairs, and small‑scale home improvements with skill, professionalism, and care. This role exists to proactively maintain and enhance our clients’ homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience. By combining technical expertise with outstanding customer service, the Residential Field Technician helps fulfill Birdwatch’s mission to make home ownership easier, more enjoyable, and better supported than ever before.

Success in this role means consistently delivering high‑quality maintenance and repair work that meets Birdwatch’s standards and exceeds client expectations. You complete most jobs in a single visit by arriving prepared, equipped, and ready to troubleshoot effectively. Clients trust you for your professionalism, clear communication, and respect for their homes. You stay organized, close out tickets promptly, and hit monthly performance markers without sacrificing quality.

You work seamlessly with your team, share knowledge, and contribute ideas to improve processes. Above all, you represent Birdwatch’s values—safety, honesty, humility, and respect—in every interaction, leaving both the worksite and the homeowner’s experience better than you found them.

• Experience in home maintenance and/or construction required (2+ years)
• Superior customer service skills, including the ability to manage client expectations
• Strong attention to detail
• Experience with training and mentoring is a plus!
• Trade certifications are a plus!
• Superior organization, time management, and problem‑solving skills
• Ability to work independently, self‑directive and detail‑oriented
• Ability to work with challenging personalities with grace
• Ability to manage multiple projects simultaneously
• Ability to recognize systemic problems and offer solutions to enhance and improve current systems
• Ability to be on‑call and respond to emergencies as they arise
• Ability to work a flexible schedule occasionally to include weekends, evenings, and holidays if needed
• Ability to handle maintenance emergencies and stay calm under pressure
• Ability to work…