Humanitarian Support Worker

Position Overview

Humanitarian Support Worker (DRE WEX Position) – VOAWW (Volunteers of America Western Washington) is a 9‑month, temporary disaster relief role reporting to the Team Lead in Snohomish County, WA. Non‑Exempt, Disaster Relief Employment (DRE). Hourly compensation: $23.06–$31.47 per hour.

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster‑impacted households
• Perform outreach to flood‑impacted households and businesses
• Conduct assessments to identify immediate and long‑term recovery needs
• Provide disaster care coordination support to affected individuals and families
• Develop individualized recovery plans in collaboration with clients
• Maintain accurate and timely records in compliance with program standards
• Coordinate referrals to additional recovery resources and services
• Collaborate with local agencies, nonprofit organizations, and government partners
• Participate in disaster recovery meetings and community planning sessions
• Support community outreach efforts in disaster‑affected areas
• Assist with coordination between various recovery service providers
• Support communication efforts with disaster‑impacted communities
• Approach each day and task with a “ZAG” mindset
• Perform other duties and projects as needed

• High school diploma or equivalent required;
  Associate's degree preferred
• Strong interpersonal and communication skills
• Ability to work with individuals experiencing trauma and stress
• Proficiency with computer applications and database systems
• Valid Driver's License and reliable transportation
• Ability to maintain confidentiality and professional boundaries

• Eligible participants must meet at least one of the following criteria:
  • Terminated, laid off, or received a notice of termination or layoff
  • Temporarily or permanently laid off as a consequence of emergency or disaster conditions related to recent flooding
  • Was self‑employed but is now unemployed as a result of the economic impact of emergency or disaster conditions related to recent flooding
  • Is a military service member recently discharged or released under other than dishonorable conditions
  • Is a military spouse who experienced a PCS or ETS in the last 6 months
  • Up until recently relied on another immediate family member for financial support and no longer has that support
  • Has been unemployed for longer than 27 weeks

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Employment is contingent upon successful completion of a background check.