Case Manager-Aging & Disability Services

Description

Join our Snohomish County Human Services Family! We have 2 (two) hybrid opportunities to join our Aging and Disability Services Division in our Human Services Dept.

Snohomish County Human Services is hiring qualified individuals to coordinate long term services and supports for elderly and disabled individuals to prevent institutionalization and help them maintain living independently in the community. Our goal is to assist individuals to access the necessary services and advocate for them as needed.

You have a desire to coordinate in-home care services to elderly and disabled adults, so they may live independently in the community. You will help individuals develop a service plan to increase their quality of life and prevent institutionalization.

To assist elderly and disabled adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients and will assess their needs annually and as needed to develop a plan to live independently.

• Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho social and health areas and to determine the need for case management services.
• Develops and implements a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensures client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need.
• Reviews the service plan to document significant changes in the client's condition or situation and whether resources are appropriately meeting need; works with community contacts to ensure coordinated service delivery.
• Provides termination planning when the client's support systems are operating adequately to meet client need or the client no longer meets case management target population criteria.
• Maintains accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.

• Performs related duties as required.

A Master's degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelor's degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelor's Degree in any field; AND four (4) years of paid on-the-job social service experience. Must pass job related tests.

A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment.

• aging process
• social, financial and health problems confronting older persons and persons with disabilities
• available community resources
• computers and software programs

• effectively interview older persons, conduct a comprehensive assessment and develop service plans
• establish and maintain rapport with elderly clients and their families
• communicate effectively with people regardless of age, sex or social, economic or cultural background
• respond effectively in crisis or emergency situations
• express ideas and recommendations clearly and effectively both orally and in writing
• establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• maintain detailed records and prepare clear, concise written reports
• exercise initiative and judgment to make decisions within the scope of assigned authority
• read, interpret and apply work related laws, rules and other regulations

Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.

The work is performed in a…