Community Services Counselor-Resource Navigator Job Everett area,Washington USA,Social Work

Join our Snohomish County Human Services Team!

The office of Housing and Community Services is hiring one (1) Community Services Counselor Resource Navigator position. Resource Navigators work in a supportive team environment collaborating with colleagues and community agency staff, to support households experiencing homelessness to resolve their housing crisis.

An ideal candidate for this position:

Has experience working with low income, indigent or homeless populations;
Has a desire to assist clients with accessing services and achieving self-sufficiency;
Demonstrates a commitment to equitable systems and processes;
Will be able to establish and maintain effective relationships with clients, social service program staff, other county staff, and the public.

Bilingual English/Spanish preferred. About Human Services:

Human Service Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 350+ diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to hsd.recruiter with any questions regarding this job posting.

BASIC FUNCTION

To provide responsible service delivery to homeless clients and/or those at risk of becoming homeless or other low-income persons.

STATEMENT OF ESSENTIAL JOB DUTIES

Interviews clients, reviews records and consults other professional sources in order to identify problems, assess client needs, gather information regarding eligibility for various programs and become acquainted with the clients.

Assists clients in accessing needed services and/or programs available through community agencies; makes referrals as appropriate; monitors and measure' client progress.

Provides guidance and emotional support to assist clients in understanding and overcoming barriers to housing; assists clients in resolving housing problems and crisis situations.

Maintains contacts with area social and health service agencies to keep informed of services available and develop new resources; keeps informed about new developments and techniques in counseling, guidance, and housing.

Maintains detailed case records; prepares required reports, forms, documents and grant requests; operates personal computer to record data, write reports, and prepare other written materials

Responds to telephone and written requests for information from potential clients, government agencies, other county departments, human service providers, and the general public

STATEMENT OF OTHER JOB DUTIES

May serve as liaison between the County and program subcontractors, other affected agencies, and various community groups as required; coordinates program activities with other Human Services divisions and programs and with other agencies and groups as necessary.

May manage computerized service data and reporting systems using databases and spreadsheets to generate reports and tracking program information as necessary.

Performs related duties as required.

A Bachelor's degree in psychology, sociology, social work, social welfare, counseling and guidance or closely related field; PLUS, one (1) year of experience working with and supporting direct services with homeless clients and those at risk of becoming homeless; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.

SPECIAL REQUIREMENT

A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment.

KNOWLEDGE AND ABILITIES

Knowledge of:

housing homelessness and low incomeissues and resources
functions and resources of social and health service agencies

Ability to:

effectively interview clients, prepare action plans, determine courses of action and evaluate individual progress
establish and maintain rapport with clients, guide them toward positive goals and communicate with them in both supportive and confront modes
communicate effectively with people regardless of age, sex or social, economic, or cultural background including persons with social or behavioral issues
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