DSHS ESA Social Service Specialist

DSHS ESA Social Service Specialist 2

Are you passionate about making a difference in the lives of others? DSHS’s Economic Services Administration (ESA), Community Services Division (CSD) is looking for a full-time Social Service Specialist to join our team in Everett, WA.

This is more than just a job—it’s an opportunity to show your compassion every day, positively impacting the lives of Washingtonians. By joining DSHS, you'll be stepping into a role that opens doors to a fulfilling career in public service, where your work truly matters.

Be the change in your community.

See why others like you have chosen a career with DSHS:

In this SSS2 role, you will complete in-depth assessments, and employability plans and provide case management for clients with varying degrees of vocational, social, cultural, educational, psychological, and/or physical impairments hindering economic independence.

Snohomish County employees are eligible to receive an Orca Card for transportation needs

• Screens, assess and refers clients for medical, psychiatric and other tests; reviews and interprets test results to determine incapacity, appropriate program activity or deferral.
• Authorizes additional referrals to medical specialists when indicated by medical evidence; reviews invoices to ensure charges for specific procedures are in accordance with State maximums.
• Authorizes and creates payment reimbursements to medical providers/professionals for appropriate medical evidence and/or treatment.
• Interviews clients to assess vocational and social history; uses this information as a factor in determining present ability to perform gainful employment.
• Reviews and interprets medical information to determine clients' diagnosis, prognosis, and duration of condition; relates this to the clients' physical ability to perform work similar to that which they have performed in the past.
• Refers and monitors progress of those referrals to other agencies for removal of barriers to self-sufficiency.
• Reviews and examines cases on a periodic basis to assess client progress and determines continuing eligibility for programs.
• Develops a casework plan with the client and authorizes services within annual allotment of funds;
  Interviews custodial parent to determine validity of claim that she or he has good cause not to pursue action against the absent parent of children;
  Develops and maintains automated case records with thorough documentation of actions, decisions and contacts with customers.
• Participate in home or alternate site visits to evaluate situations and conduct assessments of vulnerable and disabled applicants, recipients and/or children when the client(s) is unable or unwilling to come into an office due to lack of understanding, non-compliance, or physical or mental disability.

• A Bachelor's degree in social services, human services, behavioral sciences, or an allied field and two years of paid social service experience performing functions equivalent to a Social Service Specialist 1
• Or,a Master's degree in social services, human services, behavioral sciences, or an allied field and one year as a Social Service Specialist 1 or equivalent paid social service experience
• Or,a Master's degree in one of the above fields that included a practicum
• Or, 12 months of experience as a Social Service Specialist 1
• Additional professional experience described above will substitute year for year for the required education

• Effective verbal and written communication skills when interviewing clients and interacting with coworkers, community partners, medical providers, attorneys, and community partners
• Consistent ability to serve the public with respect, concern, courtesy, and responsiveness
• Successful at de-escalation in situations
• Willingness and commitment to work with underserved, homeless, people with mental illness, and chemically dependent clients
• Ability to use automated software applications

Questions? Please contact peter.bonato.gov or call the main Talent Acquisition line at  and reference job number 06505.

The Department of Social and Health Services’ (DSHS) vision that people find human…