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Enterprise Customer Success Architect

Job in Ewa Beach, Honolulu County, Hawaii, 96706, USA
Listing for: Lumen
Full Time position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 58000 - 78000 USD Yearly USD 58000.00 78000.00 YEAR
Job Description & How to Apply Below

Lumen is seeking a Customer Success Professional to partner with large enterprise customers, driving adoption and value realization across the customer lifecycle. You will support renewals, identify growth opportunities, and collaborate with cross-functional teams to deliver exceptional experiences.

Responsibilities include onboarding, adoption programs, technology evolution, migrations, and risk mitigation, using analytics and approved AI tools to strengthen relationships and outcomes.

Our team is growing, and we are hiring a Enterprise Customer Success Architect in Honolulu, HI, United States.

We would love to welcome a new Enterprise Customer Success Architect to our team in Honolulu, HI, United States.

For the Enterprise Customer Success Architect position at Lumen, we are reviewing applications now.

Step into the Enterprise Customer Success Architect role at Lumen in Honolulu, HI, United States and grow with us.

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