Patient Registrar - ER; Call-In, Shift

Patient Registrar - ER (Call-In, Shift Varies)

The Queen’s Health Systems Ewa Beach,HI

• Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.
• Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.
• Provides general information and admission information to customers and healthcare providers as requested.

• Finger dexterity. Seeing. Hearing. Speaking.

• Infrequent:
  Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.
• Occasional: N/A
• Frequent: N/A
• Constant: N/A

• Infrequent:
  Stoop/Bend. Twist. Squat. Gripping.
• Occasional:
  Stand. Walk. Kneel. Crawl. Climb:
  Stairs/Ladder. Reach: above head.
• Frequent: N/A
• Constant:
  Sit.

• Not substantially subjected to adverse environmental conditions.
• May be exposed to communicable diseases in patient care area.
• Subjected to noise, smells and/or vibration within the patient care areas.

• High School diploma or equivalent.
• Ability to perform 7,200 adjusted keystrokes per hour.

• No certification and/or licensure requirement.

• One (1) year customer service experience or clerical experience in a healthcare related setting.
• Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.
• Experience with computer based healthcare applications, EPIC systems preferred.
• Knowledge of requirements for federal, state and private insurance payers preferred.
• Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disability/Vet