Admissions Counselor

Requisition Title

Admissions Counselor )

State

Title:

Professional Services Specialist 4

Bargaining Unit: AFT

Employment Type:

35 hours per week / Full-time

Internal salary:
Range 18/$ 57,072.15 - $ 91,302.36

External salary:
Range 18/$ 57,072.15 - $ 65,629.71

UNION POSITIONS: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below.

The primary responsibility of the Admissions Counselor is to recruit first‑year students in‑state and out‑of‑state and serve as transfer support. The counselor engages in off‑campus and on‑campus recruitment events, such as college fairs, high school visits, panels, and presentations in both in‑person and virtual modality. The counselor reviews applications holistically and efficiently, supports the recruitment efforts of the Office of Admissions, and provides exceptional customer service for students, families, and stakeholders.

The counselor maintains regular communication via phone, email, and in‑person meetings with all stakeholders, focusing on in‑state and out‑of‑state recruitment. The Admissions Counselor also assists projects that target specific recruitment cohorts.

• Recruit students according to the recruitment practices and policies established by the college; represent the college at out‑of‑state (primarily NY or PA) and in‑state college fairs; participate in college night/day programs in recruiting first‑year students and Transfers; participate in on‑campus weekday and weekend recruitment events; participate in virtual recruitment events throughout the year.
• Efficiently process and review new entrant applications according to the standards and procedures established by the administration and the Admissions Office; utilize the CRM system to support office operational needs in terms of reporting, communications, and scholarship evaluation.
• Engage actively with prospective families, including answering emails and phone calls, admissions presentations to different cohorts in person and virtually, and providing customer service support.
• Perform other duties or projects as assigned by the Director of Admissions necessary to achieve the highest quality of customer service in support of the overall mission of the office or a special cohort.

• Graduation from an accredited college with a Bachelor’s degree.
• One year professional experience in an institution of higher education or in education, higher education, or another field that is directly related to the functions of the position, or equivalent experience as determined by the appointing authority. Applicants without the required education may substitute experience on a year‑for‑year basis (30 credit hours equals one year of college). A Master’s degree in a related field may be substituted for one year of the required experience.
• Ability to interact with various levels of faculty, staff, students, and parents.
• Data analysis and reporting: ability to analyze applicant data, identify trends, and report on recruitment efforts or outcomes; experience with CRM systems.
• Networking and relationship‑building: ability to develop and maintain relationships with high schools, community organizations, and other institutions to assist the office in building a pipeline of applicants.
• Presentation and public speaking: strong oral presentation skills; comfortable presenting to groups in large and small forums such as recruitment events, fairs, and virtual sessions.
• Effective organization, time management, and written communication skills.

• Admissions experience, either as an admissions professional or student ambassador.
• Employment in a TCNJ‑comparable higher education setting.

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodations cannot be made because they would cause the employer undue hardship, the applicant may not be eligible for…