Administrative Intake Representative

Administrative Intake Representative

We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through.

Responsibilities:

• Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit.
• Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records.
• Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated.
• Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly.
• Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness.
• Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate.
• Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality.
• Assist with document handling and record management using content management tools and related administrative systems.