Lead Mailroom Courier

Job Category: FM-Procurement & Business Services

Requisition Number: LEADM
003509

Showing 1 location

Phillips Exeter Academy
20 Main St
Exeter, NH 03833, USA

REPORTS TO: Mailroom/Warehouse Supervisor

SCHEDULE: 40 hours per week; full-time. Generally 7:00a.m. to 4:00 p.m., Monday through Friday, with a one hour lunch, with an occasional Saturday hours. Schedule may vary according to Academy needs.
* This position is considered Essential Personnel.

Wage: $27.00 - $29.00 per hour. Wage based on relevant experience and/or education.

Pay Group

Type

Status

Fiscal Year Weeks

Class

Department

Location

BiWkly (Hourly)

Regular

Full-Time

Full year (52 weeks)

Staff

Facilities Management

On-Campus

Supports the mission of the Mailroom and Central Receiving Warehouse by providing high quality, customer-oriented mail services ensuring mail, delivered packages, and inventory moves efficiently and cost-effectively throughout the Phillips Exeter Academy’s Campus.

• Responsible for the planning, coordination and execution of the day-to-day work associated with the mailroom.
• Provide excellent customer service to students, faculty and staff requiring assistance with mail and package deliveries and. inquiries.
• Transact via ERP systems, receipts for packages delivered to the mailroom and warehouse locations.
• Process postage sale transactions with the mail meter machine and cash/charge drawer and run necessary financial reports.
• Responsible for readdressing mail with insufficient or incorrect addresses and forwarding all undeliverable mail to the U.S. Post Office.
• Manage the process to forward mail for 6 months to faculty no longer employed by the Academy.
• Operate the academy mail van as back up support for scheduled courier runs.
• Query Academy’s databases for up-to-date student enrollment, faculty and staff employee changes, and accurate mail distribution of faculty family members residing on campus.
• Perform as supervisor in absence of Mailroom/Warehouse Supervisor.
• Support Supervisor with drafting and updating department procedures.
• Train mailroom employees on daily functions, including all mailroom and warehouse technology.
• Act as liaison between the Academy and the U.S. Post Office and maintain current knowledge of U.S. Postal and other delivery service regulations.
• Perform warehouse related activities including receiving, issuance, and delivery of inventory items.
• Perform other duties as assigned.

• Strong interpersonal skills with ability to develop and build trust with all collegial relationships.
• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
• Excellent analytical and problem-solving skills as well as a strong customer focus.
• A strict adherence to appropriate handling of confidential information.
• Ability to work independently and handle multiple priorities and deadlines simultaneously.
• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including stressful situations.

None.

Education

• High school diploma or GED is required.
• Some college experience is helpful.

Experience

• Proficient in Microsoft Office Suite required.
• 2 years’ experience in mailroom or warehouse operations preferred.
• Must be at least 21 years old with a valid driver’s license and good driving record.
• Oracle experience is desirable.
• Technology related to inventory management or work order systems experience is preferred.
• Experience in an institutional or campus setting

• Physical demands are in excess of those for sedentary work and individuals must be able to remain on their feet…