Service Manager

Service Manager

We are a family owned and operated business, which means that we will always provide you with a positive and professional environment for you and all your automotive needs. We are proud of the team that we have here at Foss Motors and are looking for professionals who can provide the level of service our customers deserve. If you're interested in a fast paced and exciting work environment that also offers fantastic benefits, apply here!

We

Offer:

• Health/Dental/Vision Insurance
• Life Insurance
• Paid Training
• Paid Vacation
• Family owned and operated
• Positive and professional environment
• Uniforms provided (Service)
• Speciality tools provided (Service)

Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationships with the customers

Requirements:

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred