Dispatcher, Transportation

Pay: $32.00 per hour per union contract
Regular

Schedule:

Monday-Friday, 8:30 a.m.

-5:00 p.m. | 40 hours per week
Class B Commercial Driver's License (CDL) highly preferred at the time of application. Candidates without a Class B CDL must be willing and able to obtain one as quickly as possible following hire, with an expected training timeline of approximately three months.

At First Student, our Dispatchers help keep students moving safely and routes running on time. You'll coordinate buses and drivers, handle daily schedule changes, and keep communication flowing between the location team, drivers, monitors, and school customers.

This is also a hands-on transportation role. While the regular schedule begins at 8:30 a.m., the Dispatcher must be available to report as early as 5:45 a.m. on an as-needed basis to provide bus driving coverage when the location is short-staffed. Additional hours worked outside the regular schedule will be paid as overtime in accordance with the applicable union agreement.

If you have transportation experience, communicate clearly, and can work through problems in a busy environment, we'd like to hear from you.

• $32.00 per hour per union contract.
• A full-time, Monday-Friday schedule.
• Overtime opportunities when additional driving coverage is needed.
• Medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Paid time off and paid holidays.
• Employee discounts through Perk Spot.
• Training and opportunities for career advancement.
• A team environment focused on safety and customer service.

Benefits are subject to eligibility requirements, applicable plan terms, and the union agreement.

• Coordinate bus routes, driver assignments, and daily schedules.
• Monitor on-time performance and resolve pickup and drop-off issues.
• Handle a high volume of phone and radio communication.
• Coach and support drivers and monitors.
• Receive scheduling concerns and driver complaints and communicate them to the Operations Supervisor or Contract Manager.
• Serve as a primary contact for school customers.
• Assist with charter reservations, billing, or driver payroll as assigned.
• Provide bus driving coverage as needed once properly licensed and qualified, which may require reporting as early as 5:45 a.m. when the location is short-staffed.
• Provide clerical and operational support as needed.
• Support daily operations and complete special projects.

• Class B CDL highly preferred at the time of application.
• Candidates who do not currently hold a Class B CDL must be willing and able to complete the required training and licensing process as quickly as possible after hire, with an anticipated timeline of approximately three months.
• High school diploma or equivalent.
• Three to five years of relevant experience.
• Previous terminal operations, dispatch, or driver experience.
• Basic knowledge of radio dispatch equipment.
• Strong communication and customer service skills.
• The ability to manage changing priorities and meet deadlines.
• Computer proficiency.
• Flexibility to work outside the regular 8:30 a.m.
  
  -5:00 p.m. schedule when operational needs require additional driving coverage.

Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Bring your transportation experience to a team that supports safe, dependable service for Exeter, Epping, and Newmarket schools.

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (Use the "Apply for this Job" box below). require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered…