Duty Manager – Conference, Banqueting, Bars & Catering

Exeter Chiefs are looking for experienced Duty Managers to join the food and beverage team at Sandy Park, home of the club.

The Role

Reporting to the Head of Food & Beverage and the Senior Operations Manager, you will manage the day-to-day running of the Sandy Park Conference & Banqueting centre, lead the front-of-house team and make sure every event and matchday room is delivered to the highest standard. The role offers no split shifts and a good work-life balance.

Key Responsibilities

• Manage the day-to-day operation of the Sandy Park Conference & Banqueting centre
• Make sure events and matchday rooms are set up correctly to the function sheets
• Deliver all conference and banqueting requirements to clients to the highest standards
• Manage AV equipment for events and resolve any issues quickly
• Lead events supervisors, events assistants and casual bar and catering staff
• Attend weekly planning meetings and encourage repeat business through excellent service
• Comply with licensing law, data protection, fire, health and safety and COSHH requirements

About You

• At least two years’ hospitality experience, including at least one year in a supervisory role
• Able to lead and manage staff proactively and prioritise duties
• Professional, confident, friendly and reliable
• Your own form of transport
• Desirable: knowledge of AV equipment, good PC skills, public speaking experience and first aid training

Key Details

• Location:
  
  Sandy Park, Exeter
• Hours:
  
  40 hours per week, five days out of seven, including evenings and weekends as per the rota
• Contract:
  
  Full time
• Salary: £30,000 plus 5% performance-related bonus
• Closing date: 1 November 2026