Customer Care Operative - New Homes

Customer Care Operative

Location:

Dorset

Salary: up to £35,000 PA + van + fuel + pension

Type:
Permanent

PW Construction are seeking a skilled Customer Care Operative/Multi-Trader to deliver high-quality repairs and making good works to new, occupied domestic properties on various developments across Dorset and East Devon
. Our client are one of the UK's largest house building groups and can offer long term job security and continuous work.

Carry out a broad range of remedial and warranty works within occupied and unoccupied new-build homes.

Undertake multi-trade tasks such as carpentry, joinery, basic plumbing, patch plastering, tiling, decorating, mastic work, and minor electrical repairs (within competency).

Handle issues efficiently and complete works to a high standard, ensuring compliance with internal quality expectations.

Liaise with customers professionally, updating them on work progress and ensuring minimal disruption within their home.

Work closely with the Customer Care team to schedule appointments, report completed works, and elevate any issues requiring specialist attention.

Maintain accurate records of materials used, completed tasks, and time spent on jobs.

Ensure all work is carried out safely, adhering to health and safety guidelines, risk assessments, and method statements.

Skills & Experie...