Multi-Trade Operative

Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Devon, Dorset and Somerset – predominantly the EX and TA post codes.

£35,579 – £37,452 per year

40 hours per week – Monday to Friday, 8 hours per day

• Carry out internal and external repairs to empty properties.
• Conduct construction, fault fixing and maintenance duties in line with contract specifications.
• Ensure tools and equipment are maintained in good condition and restocked when needed.
• Respond positively to complaints and breakdowns in service delivery, resolving problems and keeping customers informed.
• Provide accurate and timely information on progress of works that is easily understood by the customer.

• Qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). Plumbing Level 3 with Unvented – G3 Certificate and Water Regulations (WRAS) may be required. Candidates must bring original certificates; copies and CSCS cards will not be accepted.
• Awareness of health and safety regulations and working legislation.
• Competent in one or more of the following disciplines – plumbing, carpentry, wet trades, painting, glazing or fence works.
• Excellent customer service and communication skills.
• Ability to prioritise workloads, work to deadlines and plan ahead.
• Must hold a full valid UK driving licence; driving a company vehicle is part of the role.

We provide in‑house repairs and maintenance for a wide range of properties as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture and put customers at the heart of everything we do. We strive to make Sanctuary a great place to work, supporting the physical, mental and financial health of our staff.

• 25 days annual leave plus public holidays (increasing to a maximum of 30 days).
• Employer‑contributed pension scheme.
• Life assurance.
• Employee advice service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
  
  Wellbeing support and tools.
• Employee networks supporting inclusion.
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance).

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment. We work closely with the Home Office to prevent unlawful working and provide a Disclosure and Barring Service check for successful applicants. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.