Fire & Security Service Engineer

Fire Alarm & Security Engineer – Exeter – £40k + Travel Time + Standby

As a Fire & Security Service Engineer, you will service, maintain, fault‑find, and repair a wide range of Fire & Security systems across commercial client sites. The role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high‑quality workmanship, and values building strong customer relationships.

• Planned preventative maintenance (PPM)
• Reactive fault finding and repairs
• Diagnosing and resolving system issues efficiently
• Ensuring systems remain fully operational and compliant
• Delivering exceptional customer service on‑site
• Completing service documentation accurately and professionally

• Fire Alarms
• CCTV
• Access Control
• Intruder Alarms

• Proven experience servicing Fire & Security systems
• Strong fault‑finding and diagnostic skills
• Experience with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
• Good technical knowledge and problem‑solving ability
• Professional, customer‑focused approach
• Full UK Driving Licence

This role will predominantly cover Exeter, Devon, and the surrounding areas, attending commercial client sites for planned preventative maintenance, servicing, fault finding and reactive repairs across Fire & Security systems.

£30,000 – £40,000 basic salary (DOE).

Overtime available after 40 hours: 1.5× rate Monday–Saturday, 2× rate Sundays & Bank Holidays.

Paid travel time (excluding the first and last 30 minutes of each day). £180 standby allowance per week on call. Call‑outs paid at overtime rates with door‑to‑door travel. Rest time provided for overnight call‑outs. Up to £2,000 annual bonus, paid quarterly based on individual KPI performance.

Electric company van with personal use permitted. Specialist plant and equipment provided. Fuel and operational costs covered. Hand tools excluded.

• 33 days annual leave including Bank Holidays
• Holiday purchase scheme
• Workplace pension scheme
• Life assurance
• Childcare vouchers
• Share Incentive Plan (subject to enrolment)
• 24/7 Virtual GP service
• Employee Assistance Programme

• Annual performance review and career planning
• Ongoing manufacturer and industry training
• Access to internal Learning Hub
• Tavcom training courses
• Opportunities for career progression within a growing organisation