Day Porter

Role: Day Porter

Location: Lympstone Manor 5
* Luxury between Exeter and Exmouth

Salary: Competitive salary plus generous service charge

Hours: Full time / Part time

Relationships: Reception, Front of House, Kitchen, Housekeeping

We are looking for a Day Porter to join our Front of House team. The ideal candidate will be passionate about the industry and the work they do and will consistently perform to the highest level ensuring all Lympstone Manor standards are met, they will work as a team to provide the very best possible levels of customer service providing the guest with an unforgettable stay.

Proven experience in the industry and similar hotels desirable.

• Interacting with customers in a professional and friendly manner
• Providing a concierge service to guests on request
• Assisting with breakfast service/early morning trays as required
• Providing a valeting service to all guests, including parking, cleaning and polishing of cars
• Offering all guests assistance where possible, including luggage, shoe polishing and laundry services

• Customer orientated
• Has attention to detail
• Good standard of spoken and written English
• Insists on high standards
• The ability to work as an effective team

• Competitive pay package
• Generous monthly service charge addition
• 28 days holiday per year
• Staff company benefits and discounts
• Free staff meals
• 25% discount in the restaurant on Food and Beverage
• Staff Bed and Breakfast Rate
• Special Staff Relais Châteaux Rate
• 1 year service bonus
• 1 year service Guest experience
• 2 year service Guest experience
• Pension contribution
• Introduce a friend bonus.
• Staff Party