Operations Manager

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Location: Hybrid or office-based in Exton, PA

Bentley Systems’ Law & Corporate Advancement (LCA) business unit is seeking a highly strategic, organized, and collaborative Operations Manager to drive enhanced organizational effectiveness and efficiency.

LCA is the steward of Bentley’s integrity, trust, and license to operate and grow. It houses core legal and compliance functions that protect the company and what it has built, as well as functions that advance the company and clear the way for what it intends to build next, like sustainability and education, government relations, and infrastructure policy advancement. The Operations Manager will report to the Senior Director, Insights & Business Partnership (IBP) within the LCA organization, and work closely with other business partners in the IBP team.

IBP is the horizontal department across LCA, which serves as the connective tissue between LCA and the rest of Bentley — facilitating two-way flow of insights and collaboration to amplify, enhance, and accelerate Bentley’s success.

This role serves as a trusted business partner to LCA leadership, including the Chief Legal Officer, helping the business unit operate as a coordinated, high-performing organization. You will enhance outcomes and experience by designing, aligning, and improving how people, processes, information, and technology work together. The Operations Manager will lead key business rhythms and planning processes to develop greater clarity and alignment, facilitate cross-functional collaboration and ideation for greater organizational effectiveness, develop and refine processes and tools that unlock new levels of performance, and drive successful adoption of tools, technologies, and AI-enabled ways of working that help LCA focus on its highest-value activities for maximum impact.

Your days will be diverse, challenging, and self-led, with much of your work determined based on the challenges at hand and the opportunity to drive true business value and further Bentley’s mission to reshape how infrastructure systems and critical resources are delivered and optimized.

• Lead the coordination for development, monitoring, and execution of LCA’s annual objectives and long-term strategic planning in a manner that aligns with the enterprise’s strategic priorities.
• Support operations of regular LCA business reviews, including preparation of agendas and materials to drive accountability, alignment, and transparency.
• Develop executive-ready dashboards, metrics, reports, and planning materials to support leadership decision-making.
• Establish and continuously improve the operating rhythms, governance mechanisms, and management processes that support effective execution across LCA.
• Adapt to changing priorities and business needs, being proactive in identifying areas for improvement and implementing action plans.

• Develop a deep understanding of the goals, priorities, workflows, and interdependencies across LCA's departments to identify opportunities to improve collaboration, communication, alignment, and organizational efficiency.
• Organize and facilitate cross-functional conversations that allow colleagues to do their best work – deepening relationships and understanding of organizational context and ideating and solutioning to address shared challenges together.
• Build trusted relationships throughout the organization and influence outcomes without direct authority.
• Partner with department-level leaders and HR Business Partner as relevant to support effective operational initiatives and processes, including organizational…