Learning and Development Partner Sales Training

Description

This is a hybrid position requiring the team member to be onsite for a minimum of 3 days per week.

No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

In this role, you will serve as a learning partner supporting sales training and enablement priorities for customer-facing commercial teams. This role executes key learning initiatives, consults with managers and subject matter experts (SMEs) on capability needs, supports onboarding and training programs, facilitates learning experiences, and helps improve the effectiveness of commercial training solutions.

The role partners closely with commercial leaders, SMEs, HR, and other stakeholders to identify development needs, implement training solutions, and monitor learner progress and program effectiveness. The Learning & Development Partner – Sales Training & Enablement helps sustain onboarding and capabilities training programs, supports learning operations through effective use of systems and processes, and contributes to continuous improvement of commercial learning experiences.

• Partner with Sales and Commercial leaders, managers, and SMEs to identify onboarding, training, and performance improvement needs.
• Execute sales training and enablement programs for customer-facing commercial teams.
• Support implementation and continuous improvement of onboarding programs and role-based learning paths.
• Coordinate training assignments, completion tracking, and learner progress through the LMS and related tools.
• Facilitate instructor-led, virtual, and blended training sessions for onboarding, systems, process, and capability development.
• Partner with content owners and SMEs to develop, refresh, and manage training materials and learner resources.
• Track participation, completion, and training effectiveness metrics, and provide recommendations for improvement.
• Lead assigned learning projects, including planning, coordination, communications, stakeholder follow-up, and evaluation

• Bachelor’s degree preferred in Business, Human Resources, Learning & Development, Education, Organizational Development, Marketing, Life Sciences, or a related field

• Minimum 5 years of experience in learning and development, training, sales enablement, onboarding, or a related field required.
• Experience supporting sales, marketing, customer-facing, or other commercial teams.
• Experience facilitating training and partnering with managers and SMEs to address learning needs.
• Experience supporting onboarding and capability-building programs in a matrixed organization preferred.
• Experience in pharmaceutical, biotech, medical device, healthcare, or other regulated or technical environments preferred