More jobs:
Service Center Lead & Customer Experience Hero
Job in
Exton, Chester County, Pennsylvania, 19341, USA
Listed on 2026-08-04
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to act as the on-site leader in the service center, mentoring Advisors and ensuring safety, compliance, and outstanding customer experiences. You will handle opening/closing, support daily operations, and drive service excellence across shifts.
The role requires 3–5 years in service, a valid driver's license, and strong communication skills to resolve escalated issues and coach team members.
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