Dental Office Assistant

Dental Receptionist - Full Time Position (Monday 7am-2pm, Tuesday 7am-5pm, Wednesday 8am-4pm, Thursday 7am-4pm). Salary $20‑23 per hour; benefits included.

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records management.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims; follow up on outstanding claims and verify coverage benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front-loaded education and training, providing the opportunity to develop to full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

• Join a 10‑person team that thrives on collaboration, communication, and community.
• Beautiful practice with state‑of‑the‑art technology, located in a great area.
• Amazing and supportive team atmosphere.

• Experience working in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• The position will have access to the minimum PHI necessary for performing job‑related functions; regular HIPAA training and data safeguards will be required.

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual or in‑person training sessions periodically throughout the year.
• TB test required for all new hires in dental office positions (standard requirement; not applicable in FL & TN).

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each supported office is unique to its community and the patients they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.