Senior Instructional Designer - Sales

Description

This is a hybrid position requiring the team member to be onsite for a minimum of 3 days per week.

No relocation is provided for this opportunity

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World war 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

• Global Career Opportunities:
  With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
• Recognition & Rewards:
  Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

The Senior Instructional Designer, Sales & Product Training is responsible for designing, developing, implementing, and improving learning solutions that strengthen commercial capability, expand product knowledge, and improve sales effectiveness. This role equips sales and other customer-facing teams with the knowledge, skills, tools, and confidence needed to communicate value clearly, support product adoption, and execute consistently in the market.

This position partners closely with Sales Leadership, Product Management, Marketing, Commercial Excellence, and subject matter experts (SMEs) to identify capability gaps and deliver targeted training and enablement solutions. Key areas of focus include sales onboarding, product and portfolio training, launch readiness, sales messaging, consultative selling, objection handling, competitive positioning, and ongoing field development.

• Partner with stakeholders to identify learning needs, performance gaps, and business goals.
• Analyze learner and business needs to design effective training solutions.
• Design and develop role-based learning for onboarding, product training, launches, and sales development.
• Create key instructional materials, including objectives, storyboards, assessments, guides, and job aids.
• Develop engaging learning across eLearning, instructor-led, virtual, blended, and scenario-based formats.
• Translate complex technical, clinical, and commercial content into clear, practical training.
• Support launch readiness with training plans, certification materials, and reinforcement tools.
• Manage LMS content and measure training effectiveness to continuously improve learning outcomes

• Bachelor’s degree in Instructional Design, Education, Learning & Development, Business, Marketing, Communications, Organizational Development, Human Resources, or a related field required

• Minimum 5 years of experience in instructional design, sales training, product training, enablement, curriculum development, or related Learning &…