Service Technician

Job Type: Full time

ARRB Systems Americas is a subsidiary of ARRB Systems Pty Ltd who are a leading manufacturer and provider of services in road pavement assessment. We have developed several new products that are changing the way road agencies manage their assets. As part of our rapid expansion in the USA we are looking for driven, enthusiastic field staff to deliver our services.

We offer great working conditions and the ability to grow within our global business.

• Assist in vehicle/system assembly, maintenance, and commissioning.
• Assist with equipment calibration, verification, validation, testing and maintenance of vehicle mounted road survey equipment and sensors as needed. Update maintenance, calibration, and other documentation as necessary.
• Provide first level support to field crews as necessary, over the phone and/or on-site (as required). Logging of support requests and escalation to 2 nd or 3 rd level support.
• Review all new and updated Manuals, Procedures and Work Instructions relevant to position and provide feedback on improvements required.
• Operate data-collection computers and equipment to collect pavement surface and structural condition, geometry, and video imaging data.
• Comply with all OSHA and ARRB quality and operating procedures and policies as required.
• Willingness to travel, sometimes for extended periods, throughout the USA and occasionally overseas.

• Advanced knowledge of Microsoft platforms including Windows and Office 365.
• Troubleshooting and problem-solving ability for PC related hardware, software, IP networks and electromechanical sub-systems.
• High level communication & interpersonal skills with people at all levels.
• Ability to manage own work and time to achieve key milestones work to tight time frames.
• Mechanical/electrical knowledge preferred, specifically relating to vehicles.
• Ability to interpret mechanical and electrical design/installation drawings.
• Valid driver’s license is essential (CDL A/B highly regarded).