Accounts Receivable Manager - Americas

Location:

101 Gordon Drive, Exton, PA, 19341, United States

United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability technologies.

At United Safety we’re solving our industry's most important problems with talented individuals who share our passion to change the world. Our culture is fast-paced, energetic and innovative. We work to build an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can do their best work. We are fully committed to continuous growth and advancement; we will reinvest profits and resources into our employees, our processes and product innovation.

Accounts Receivable Manager – Americas

Accounting

Exempt

The Accounts Receivable Manager, Americas is responsible for leading and overseeing all accounts receivable functions across the Americas region to ensure timely collection of customer payments, accurate cash application, and effective credit management. This role drives process efficiency, maintains strong internal and external customer relationships, supports cash flow objectives, and ensures compliance with company policies and financial controls. The position partners closely with Sales, Customer Service, Finance, and regional business leaders to resolve billing and collection issues, minimize delinquency, and optimize working capital performance.

• Lead, manage, and develop a team of Accounts Receivable Specialists, fostering a culture of accountability, accuracy, and continuous improvement
• Set clear performance expectations, conduct regular coaching and feedback sessions, and support professional development for direct reports
• Oversee workload distribution across the team, ensuring adequate coverage and prioritization of high-impact accounts
• Own and drive the full cycle AR and collection’s function, with a focus on maximizing cash flow and minimizing outstanding balances
• Monitor and manage aging reporting, directing team prioritization based on account risk, balance, and cash impact
• Establish and enforce escalation protocols for high-risk or delinquent accounts, including direct engagement with Customer Service and Executive Management
• Track, analyze, and report on key AR metrics including DSO, collection rates, aging buckets, and bad debt exposure
• Manage company’s credit insurance policy ensuring adherence to policy reporting requirements
• Oversee invoice creation and issuance processes, ensuring a high standard of accuracy across all billing activities
• Implement quality control checkpoints and review procedures to minimize billing errors and downstream payment delays
• Partner with operations teams to resolve systemic invoicing issues and ensure accurate revenue recognition support
• Coordinate with Sales, Customer Service, and Management as needed to navigate disputes, credit memos, and account adjustments
• Facilitate swift and professional resolution of disputes in a manner that preserves customer relationships and accelerates cash receipt
• Identify, design, and implement process improvements to enhance collections efficiency, billing accuracy, and team productivity
• Develop and maintain standard operating procedures (SOPs) for all core AR workflows
• Ensure compliance with internal financial controls, collections policies, and audit requirements
• Support ERP and systems optimization initiatives, including integration projects, workflow automation, and reporting enhancements
• Function as the primary AR liaison to Finance leadership, providing regular reporting on collections performance, cash flow trends, and team metrics
• Own AR month end close activities including accruals, account reconciliations, and AR subledger to GL tie-out
• Collaborate with FP&A and Treasury on cash forecasting inputs and liquidity reporting
• Partner with Sales and Customer Service to proactively manage at-risk accounts and align…