Office Manager Job Exton area,Pennsylvania USA,Healthcare

Office Manager

STR Chester County
- Exton, PA 19341

Overview

Level Experienced Position Type Full Time Education Level High School Category Health Care

Description

Who We Are

To meet an ever-expanding need for mental health and substance use disorder treatment services in the region, we are excited to announce our new location coming soon in Chester County, PA. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the why behind their disorders and help them build foundational relationships that help answer the how in moving forward.

Our comprehensive programs provide expert care tailored to each individual's recovery journey. We offer partial hospitalization (PHP) and intensive outpatient programs (IOP) led by psychiatric providers, licensed clinicians, and experienced professionals. Medication-assisted treatment (MAT) is also available at every level of care.

What We Offer:

Collaborative environment dedicated to clinical excellence
Multiple career development pathways
Company supported continuing education & certification
Multiple health plan design options available
Flexible dental & vision plan options
100% company paid EAP emotional well-being support
100% company paid critical illness (with health enrollment plan)
100% company paid life & ADD
401K with company match
Company-sponsored HSA, FSA, & DSA tax savings accounts
Generous team member referral program
Parental leave

Position Summary

The office manager assists the treatment program in daily functions around scheduling, making phone calls, and client care. This position is responsible for ordering and distributing supplies and assist with intakes as needed. The office manager helps support the Executive Director while maintaining relationships and contacts while ensuring the cleanliness and safety of clients and staff. Additionally, the office manager will create a welcoming atmosphere to all visitors and clients and promote a positive culture between staff, clients, and outside parties.

Position

Responsibilities

Essential Responsibilities

Working 40 plus hours a week

Answer and direct phone calls

Signing in all guests to the facility

Assist in documentation of client services

Assist in client needs

Conduct client check ins

Manage reception area

Assisting with new intakes and discharges

Assist NP/PA/Psychiatrist with scheduling and appointments

Facilitating clinical groups as assigned by supervisor

Manage supply inventory and supply ordering including UA POC supply

Ensure supply/storage areas are kept orderly, organized, labeled and stocked

Manage and communicate facility tour schedule

Update facility slideshow to present current and up-to-date information

Ensure that facility presentations are set up on electronic devices (TVs), staff bios are updated and present

Ensure that client food/beverage/refreshments as well as reception/lobby areas and provider offices are appropriately stocked and kept orderly

Ensure that designated smoking areas are being used properly and are up to safety and fire codes and that clients, staff and visitors are using the designated smoking areas

Report any maintenance/building issues to Executive Director and Property Manager in a timely manner

Ensure that group spaces, bathrooms, copy room, conference room and other common areas are neat, orderly and stocked with appropriate supplies

Manage relationships with third party vendors

Management of facility credit card and Regions updates

Complete Expense Report for facility credit card on a monthly basis. Collect client payments for OOP insurance costs and report collections to accounting department. Upload bills from 3rd party vendors to Accounts Payable.

Open/close building to facility standards as assigned

Navigate client issues and contact Executive Director with any acute or emergency situations

APA interventions as needed

Perform other duties as assigned

Additional Responsibilities

Functions within the guidelines of the facility's Code of Ethics and in accordance with corporate compliance.

Represents the program within the community at local, regional, and national events, as requested.

Assists in promoting and ensuring the organization's values, mission, goals, and objectives are understood and actively supported by the employees.

Performs other duties as assigned

Qualifications

Minimum Requirements

Education and Experience

Position Requires a Minimum of high school diploma and 2 years' experience in the human services or customer service field. Excellent organization and communication skills. Strong attention to detail and proficient in Microsoft.

Physical Requirements

While performing the duties of this job, the employee will be required to communicate with peers, clients, families' other facilities and/or vendors.
Tolerant to various noise levels: noise level in the work environment varies – may be very quiet to moderate.
Performs duties that require the employee to sit or remain stationary for extended periods of time.
Job performance will require the…