Senior Manager, SIOE

Job Overview

Hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the U.S. Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

• Global Career Opportunities:
  With facilities across North America, Europe, and Asia‑Pacific, employees have opportunities for international exposure and cross‑functional collaboration.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
• Recognition & Rewards:
  Performance‑based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

We believe in giving back to help those in need in the communities where we live and work. We are equally committed to creating a healthier environment and planet through our sustainability efforts.

In this role, the Sr Manager, SIOE has primary accountability for resolving critical customer supply issues (Prioritizations) throughout the West Supply and Operations network. The role requires strong relationships throughout the West Supply Network, fluency in West planning systems, West Digital, and WD logic. The role also provides guidance and participates in quarter‑end cross‑functional process. As the key point of contact for Commercial Planning, the role will be the leader in the global SIOE process, guide site SIOE weekly meetings, oversee 0‑90 day KPI’s, and adjudicate capacity allocations to customer supply needs.

This role will be instrumental in building and maintaining relationships with Commercial, Product Management, and Demand Planning teams as well as Operations Supply Planning teams. The role will be a critical link between Commercial and Supply Chain/Operations leading resolution to critical customer needs.

• Partner to Commercial, Product Management, Demand Planning and lead adjudication of Commercial Prioritizations and Allocations.
• Leadership role in Global SIOE and Site SIOE KPI management and site escalation of 0‑90 supply issues and quarterly target achievement.
• Ensure Site SIOE and Quarter End process in alignment with financial goals.
• Lead routine production site and Commercial team reviews of Prioritization/Allocation activities.
• Conduct regular training on Prioritization Process;
  Quarter End Process for network partners (Customer Success and Supply Chain).
• Partner with Supply Process counterparts to improve joint dashboards for Quarter End process.
• Drive West sites regarding necessary adjustments to production plans to accommodate critical Commercial supply needs.
• Support large‑scale global crisis, continuity‑of‑supply disruption and/or allocation and monitor commercial impact.
• Support Commercial with strategic information for customer interactions.
• Recognized as a formal SME in Network supply;
  Planning systems (SAP and West Digital).
• Strong level of independent work, decision‑making, and problem solving in a complex environment.
• Other duties as assigned.

• Bachelor’s Degree preferred for Supply Chain, Engineering, Finance or relevant experience required.
• Master’s Degree/MBA preferred.

• Minimum 7‑8 years Global Supply chain, Demand/Commercial planning experience required.
• Preference for strong cross‑functional network background in planning function.
• Experience with SAP‑APO planning; IBP/SIOP cycle;
  Product Segmentation/Stocking Strategy;
  Prioritization/Allocation processes also strongly preferred.
• Experience in pharmaceuticals, medical devices or other regulated industry preferred.

• Solid…