Senior Specialist, Supply Chain Process

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Requisition

Location:

Exton, PA, US, 19341

Department:
Supply Chain

Description:

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

The Senior Specialist, Process supports the development, documentation, and continuous improvement of West’s end-to-end planning framework across process, systems, and master data. This role partners closely with planning process and system leaders to document global standards, analyze planning data flows, and identify system and master data gaps that impact SIOP/IBP effectiveness and operational predictability. This position plays a key role in ensuring process clarity, data accuracy, and governance adherence across Demand Planning, Supply Planning, and related planning functions.

• Support documentation and maintenance of global end-to-end planning processes
• Map and maintain process and data flow documentation across Demand Planning, Supply Planning, capacity modeling, allocation logic, and master data structures
• Assist in development and updating standard operating procedures (SOPs), work instructions, and governance materials
• Conduct data review and analysis to identify inconsistencies, gaps, or process deviations
• Support validation of lead times, capacity definitions, safety stock logic, and resource assignments
• Partner with Master Data Governance and site teams to review compliance with established standards
• Assist in translating business requirements into structured documentation and system requirements
• Support monthly business cadence and operational planning cycles through reporting and analysis
• Prepare summaries of process flows and analytical insights as needed
• Identify system and process gaps impacting predictability and planning accuracy
• Support system enhancements and testing efforts related to planning tools and data structures
• Promote enterprise mindset and standardized practices across operating units

• Bachelor's Degree in Supply Chain-related concentration required
• Master's Degree in related field preferred

• 5+ years required in Supply Chain Engineering, IT, Business, or related field required
• Sound knowledge of MS Office and SAP (MM/SD module) required
• Experience developing master production schedules and resource planning required
• Extensive knowledge and understanding of APO/SNP (SAP’s Advanced Planning and Optimization tool) required

• Ability to comply with the company's safety and quality policies
• Working knowledge of SAP/APO/IBP or equivalent planning systems
• Experience in process mapping and documentation (e.g., Visio, process flow tools)
• Strong analytical and data validation skills
• Experience using AI tools and prompt techniques to enhance analysis, streamline documentation, and improve planning process effectiveness
• Experience working in global manufacturing or planning environments
• Strong written and verbal communication skills
• Ability to interpret planning data and translate…