Senior Instructional Designer

Title: Senior Instructional Designer

Requisition : 75550

Date: Aug 26, 2026

Location: Exton, PA, US, 19341

Department: Human Resources

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

• In this role you will foster a learning culture for your assigned site/function by ensuring that team members, managers and leaders have access to learning experiences that enable them to perform their job responsibilities effectively and grow their capabilities.
• For job role-based training you will work with content owners and managers to develop training matrices, curricula and assignments in compliance with West, customer, and/or regulatory requirements.
• You will ensure learning activities are captured appropriately in the learning management system (LMS) in alignment with corporate guidelines and provide data-based insights on training progress and challenges.
• You will advocate for approaches that increase learning sustainability and reflect globalized standards.
• You also will support and facilitate programs and initiatives to enhance team member, manager and leader capabilities including new hire orientation, and will serve as a coach to site trainers.
• You will lead projects or communities of practice that identify and promote best practices across the Learning and Development team members.
• You will develop strong partnerships with stakeholders and content owners advocating for effective and efficient processes that contribute to standardization and consistency.
• To be successful in this role you must be able to work independently, manage multiple priorities, take initiative, and influence key stakeholders and partners.

• Create and implement critical competency and role-based curricula and assessments for compliance training, re-qualifications, and certifications; work with leaders and content owners to ensure appropriate training and address challenges with training completion.
• Govern assignment of learning activities through the Learning Management System (LMS) to ensure accuracy and adherence to standards. Conduct annual reviews of training matrices to ensure that they are up-to-date and resulting in the proper assignment of training. Educate managers and stakeholders on available reporting and metrics. Respond appropriately to data requests, particularly in response to customer or regulatory audits.
• Assess the effectiveness of training programs by reviewing course completion statistics, participant feedback and quiz data and provide insights to content owners to improve content, delivery methods, and design.
• Apply global processes for learning management and individual skill development locally/functionally. Actively pursue opportunities to standardize, optimize and simplify local/functional and global processes. Lead a global, center of excellence team of peers to recommend standards and drive best practices across Learning and Development.
• Consult with key stakeholders on learning strategies and priorities. Develop and facilitate learning solutions using proven design methodology, project management…