Quality Documentation Specialist; Entry Level

Job Title

Quality Documentation Specialist

Exton, PA (Onsite)

Quality

Full-Time | Monday-Friday, 8:30 AM - 5:00 PM (occasional overtime)

Quality Assurance Manager

The Food Source International (TFSI) is a taste and ingredient company with a pulse on what’s next in the world of food. Founded in 1997, we prioritize high-quality tastes and ingredients that provide unique solutions to the technical challenges food processors face. We are on a mission to vertically drive the future of taste and deliver critical outcomes for our customers through collaboration, artistry, passion, agility, and accountability.

Our passion for improving taste and health in food is at our core. We continue to grow by hiring creative and forward-thinking team members who put the customers’ needs first.

The Quality Documentation Specialist is responsible for reviewing, verifying, and maintaining documentation to ensure compliance with regulatory standards and internal quality practices. This role supports the Quality team by ensuring documentation is accurate, audit-ready, and aligned with customer and regulatory requirements. This position is ideal for someone who is detail-oriented, organized, and interested in building a career in quality, food safety, or regulatory compliance.

• Review and approve documentation to ensure accuracy, completeness, and compliance
• Prepare and manage Certificates of Analysis (COAs)
• Maintain organized and audit-ready document archives
• Upload and manage documentation within customer systems (e.g., Trace Gains, Safety Chain)
• Respond to customer documentation requests in a timely and professional manner
• Support internal and external audits, including traceability exercises and mock recalls
• Identify documentation gaps and drive process improvements
• Collaborate cross-functionally to resolve documentation and compliance issues
• Generate reports and track key quality and compliance metrics
• Serve as backup to the Quality Specialist

• Highly organized with strong attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working independently and making decisions within scope
• Adaptable and open to process changes and continuous improvement
• Team-oriented with a proactive, problem-solving mindset

Bachelor’s degree preferred. Entry-level candidates encouraged to apply.

• Basic project management skills a plus
• Intermediate computer skills required, including proficiency in Microsoft Excel and Microsoft Office Suite (Word, Outlook, PowerPoint)

• All employees are expected to follow company Food Safety, Quality, and Regulatory policies, including: GMP, HACCP, Allergen Control, and SSOP standards
• Accurate documentation and traceability practices
• Participation in audits and recall readiness activities

• Primarily seated work with occasional walking and standing
• Frequent computer use, typing, and document review
• Ability to review detailed documentation and electronic records

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness and engagement programs

• Trust - Act with integrity and accountability
• Adaptability - Embrace change and continuous improvement
• Support - Collaborate and uplift others
• Teamwork - Work together toward shared success
• Energy - Bring passion and enthusiasm to your work

At TFSI, you’ll be part of a collaborative, cross-functional environment where quality and innovation drive success. We invest in our people and provide opportunities for growth in a dynamic and evolving industry.

We are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics.