Documentation Platform Engineer

Documentation Platform Engineer

Location: Exton / Philadelphia, PA (Hybrid)

Bentley’s documentation platform, , is a critical part of how customers learn, troubleshoot, and succeed with our products. It is a public‑facing web platform backed by automated build and deployment pipelines, and it integrates with modern search and discovery services used across the company.

We’re looking for a Documentation Platform Engineer to help own and evolve this platform. This role is ideal for a generalist web engineer with strong Dev Ops skills—someone comfortable working across frontend code, backend services, CI/CD pipelines, and cloud‑hosted APIs.

You’ll maintain the documentation website, support web‑service integrations, and help product teams integrate documentation cleanly into their own delivery pipelines.

• Maintain and enhance a production web site using JavaScript, HTML, and CSS
  .
• Work on site generation, automation, and publishing workflows written in Python
  .
• Improve performance, reliability, and usability of the documentation experience over time.

• Build and maintain interactive frontend integrations using JavaScript, including:
  • Asynchronous API calls (fetch)
  • Streaming or incremental responses
  • UI state management for interactive features
• Integrate the documentation platform with backend web services that power search and content discovery.
• Debug issues that span frontend code, APIs, and backend services.

• Own and improve Azure Dev Ops (ADO) pipelines used to build and publish documentation.
• Support pipeline‑driven releases for the documentation platform (QA to PROD).
• Write and maintain Power Shell scripts and other automation used in publishing and validation workflows.
• Improve observability, reliability, and repeatability of releases.

• Work with product and platform teams to help integrate documentation into their build and release pipelines
  .
• Provide practical guidance and tooling so teams can publish documentation confidently and consistently.
• Act as a technical partner for documentation‑platform questions and integrations.

• Work closely with documentation leadership, Release Services, and infrastructure teams.
• Be comfortable operating in areas where ownership is shared across multiple teams.
• Contribute to platform evolution as tooling and integrations modernize over time.
• This role does not require travel
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

• Strong experience with JavaScript, HTML, and CSS in production web applications.
• Backend or automation experience using Python
  .
• Comfort working across frontend, backend, and automation codebases.

• Hands‑on experience with CI/CD pipelines
  , ideally Azure Dev Ops
  .
• Strong scripting and automation skills (
  Power Shell preferred
  ).
• Practical understanding of build, deploy, and release workflows.

• Experience integrating REST APIs into web applications.
• Familiarity with cloud‑hosted APIs and services (AWS‑based services are a plus).
• Ability to debug and reason about issues that cross frontend code, APIs, and infrastructure.

• Experience owning or maintaining a public‑facing website or platform.
• Familiarity with content publishing systems or static‑site generation.
• Exposure to search, chat, or AI‑assisted user experiences.

• Own a high‑visibility documentation platform used by customers around the world.
• Work at the intersection of web engineering, Dev Ops, and platform integration
  .
• Help define how documentation is built, published, and integrated across dozens of product teams.
• Join a team where documentation is treated as a first‑class product capability, not an afterthought.

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for…