AI Documentation Engineer

** AI Documentation Engineer*
* *
* Location:

** Exton / Philadelphia, PA (Hybrid)

** About the Role*
* Bentley's software powers critical infrastructure around the world, and our documentation is a core part of how users experience our products. We're building a new documentation platform and AI layer that makes our content easier to create, maintain, and consume - both by humans and by AI agents.

We're looking for an  
** AI Documentation Engineer
** to design and build the systems that sit at the intersection of  
** LLMs, structured content, and our docs toolchain** . You'll work closely with documentation leaders, platform engineers, and product teams to:

+ Use AI to  
** assist writers and automate repetitive documentation tasks** , and

+ Ensure our DITA‑based documentation is  
** structured, enriched, and delivered in a way that AI systems can reliably consume** .

This is a hands‑on engineering role with a clear, high‑impact charter.

** Responsibilities:*
* +  
** Build AI‑assisted tooling for documentation*
* + Develop services and utilities that help with classification, tagging, summarization, link and structure validation, and content quality checks.

+ Integrate these tools into our existing authoring and publishing workflows.

+  
** Make documentation AI‑ready*
* + Design and implement transformations, pipelines, and metadata models so our DITA XML content is easy for AI to chunk, index, and reason over.

+ Work with architects and documentation leaders to define what "AI‑ready documentation" means in practice (structure, semantics, metadata, context).

+  
** Integrate with our docs stack and AI experiences*
* + Work within our content pipeline (Oxygen/DITA, OpenDITA, Git, Azure Dev Ops pipelines) to add AI‑powered capabilities without disrupting writers.

+ Build and extend APIs that power AI‑driven documentation experiences, such as search and Q&A assistants.

+  
** Collaborate across teams*
* + Partner with documentation leadership, platform/Dev Ops engineers, and product teams to identify high‑value automation and AI use cases.

+ Contribute technical insight to our Documentation Community of Practice on how to best prepare content for AI systems.

+ This position does not require travel.

+ Requires sitting or standing at will while performing work on a computer (or any other physical requirements (https://(Use the "Apply for this Job" box below).) ).

*
* Qualifications:

*
* +  
** Engineering experience
** with one or more of:
Python, Type Script/JavaScript, or similar languages.

+  
** Hands‑on experience with AI/ML or LLMs** , such as building RAG pipelines, integrating with LLM APIs, or developing AI‑assisted workflows.

+  
** Familiarity with structured content**  (DITA XML or similar), and comfort working with schema‑driven or strongly structured data.

+ Experience building or integrating with  
** content or data pipelines**  (e.g., Git‑based workflows, CI/CD, message queues, or microservices).

+ Strong problem‑solving skills, curiosity, and an interest in how people discover and use technical content.

+ Ability to collaborate effectively with technical writers, platform engineers, and product stakeholders.

** Why Join Bentley*
* + Work on  
** real‑world AI applications
** that directly improve how engineers and practitioners learn and use complex software.

+ Help shape a new, strategic capability and have a visible impact on our documentation experience.

+ Join a collaborative environment where experimentation is encouraged and documentation is treated as a first‑class product asset.

*
* What We Offer:

*
* + A great Team and culture - please see our  colleague video .

+ An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this  short documentary  about how we got our start.

+ An attractive salary and benefits package.

+ A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.

+ A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected,…