Insurance Relations Specialist

We are Gottlieb & Greenspan — a growing boutique law firm in Bergen County with a collaborative team and a workplace grounded in our core values: we are ethical, respectful of all people, accountable, positive and fun, driven, and committed to excellence
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We are seeking an experienced Insurance Relations Specialist to support our organization’s compliance with the No Surprises Act (NSA), the federal law designed to protect patients from unexpected out‑of‑network medical bills and establish structured insurer/provider payment dispute resolution processes.

The ideal candidate will oversee the tracking, escalation, and recovery of NSA awards, settlements, and reimbursements to ensure accuracy and efficiency.

• Build and maintain strong relationships with insurance carriers and clients to resolve outstanding awards, underpayments, and discrepancies.
• Coordinate with insurance carriers to optimize timeliness and accuracy of client payments.
• Provide guidance to internal stakeholders and external partners on NSA requirements and best practices.
• Monitor regulatory updates and assess impacts on contracts, claims, and payer/provider communications.
• Ensure all activities comply with HIPAA regulations and confidentiality standards.
• Develop reports, track key metrics, and provide recommendations to the team and leadership.

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or a related field.
• Minimum 3 years of experience in healthcare insurance operations, billing compliance, provider relations, or comparable areas.

• Strong customer service skills with a client-focused approach.
• Excellent written and verbal communication skills for engaging clients and stakeholders.
• Ability to work independently and collaboratively across teams.
• Familiar with deciphering medical EOBs.
• Proven analytical and problem-solving skills with attention to detail.
• Effective at managing multiple priorities in a fast-paced environment.

• Medical, Dental, Vision and Life Insurance – 100% employer-paid for employees, starting Day 1
• 401(k) with Employer Safe Harbor Contributions
• Competitive PTO and Paid Holidays
• Friendly, team-focused culture where your work matters

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Gottlieb & Greenspan is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other protected status under applicable federal, state, or local laws.