Rental Coordinator

About The Role

We are seeking a knowledgeable and detail oriented Rental Coordinator with hands-on experience in equipment operations, service, or a related technical field. This position plays a key role in supporting our rental operations by coordinating equipment, assisting customers, and ensuring smooth daily workflow. The ideal candidate will also bring strong administrative experience and confidence working with equipment in the yard as needed.

Job Posting:
Rental Coordinator

Location:

Fairbanks, Alaska

Employment Type:

Full-Time

Work Location:

In person

• Serve as a contact for rental inquiries via phone, email, and walk-ins.
• Schedule rentals, manage availability, and maintain accurate reservation records.
• Coordinate equipment deliveries, pickups, and returns with internal teams and customers.
• Review rental agreements, verify insurance, and ensure all required documentation is completed correctly.
• Perform equipment check-in/check-out processes and communicate service needs to the maintenance team.
• Prepare rental contracts, invoices, and administrative paperwork.
• Maintain organized records, files, and system entries.
• Provide excellent customer service and resolve issues with professionalism.
• Operate equipment in the yard as needed to prepare rentals or assist with loading/moving equipment.

• Operational, service, or technical equipment knowledge (e.g., construction equipment, heavy machinery, trucks, tools, or similar).
• Experience in a related field, such as equipment rental, construction, equipment service, repair, logistics, dispatching, or dealership operations.
• Strong communication and customer service skills.
• Administrative experience including data entry, scheduling, and document preparation.
• Proficiency with computers and Microsoft 365 applications.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Comfort operating equipment outdoors in varying weather conditions.

• Previous experience as a rental coordinator, dispatcher, service writer, or administrative assistant in a technical or equipment-oriented environment.
• Familiarity with rental management software.

• Ability to operate equipment in the yard (forklifts, small equipment, trailers, etc.) on an as-needed basis.
• Ability to prepare, move, or load equipment when required.
• Ability to lift up to 75 lbs.
• Ability to stand, walk, bend, and move throughout the yard and facility as needed.

• Competitive compensation
• Health, dental, and vision benefits
• Paid time off and holidays
• Training and development opportunities
• Supportive and collaborative team environment

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

• Administrative: 2 years (Preferred)
• Construction equipment: 2 years (Required)

• Driver's License (Required)