Student Success Center, Front Desk Student Assistant

Job Overview

The Front Desk Student Assistant serves as a key member of the Student Success Center (SSC), helping create a welcoming and supportive environment for students seeking academic and career support services. As the first point of contact for many visitors, this position provides customer service, administrative support, and resource navigation while assisting with the day‑to‑day operations of the SSC. Student Assistants help connect students with advising, tutoring, coaching, testing, and career services, while also supporting outreach efforts, events, and student success initiatives across campus.

Successful Front Desk Student Assistants are friendly, dependable, and passionate about helping fellow students succeed. They excel at customer service, communication, and organization while maintaining a professional and welcoming presence in a fast‑paced environment. Thriving in this role requires strong attention to detail, the ability to manage multiple tasks, and a willingness to collaborate with staff and campus partners. Students who are proactive, adaptable, and enthusiastic about promoting campus resources and student engagement will find this role both rewarding and impactful.

• Currently enrolled as a UAF student taking a minimum of 6 credits per semester with a minimum GPA of 2.0 or a newly enrolled student.
• Demonstrate the highest level of integrity, confidentiality, and professionalism.
• Possess strong interpersonal and customer service skills, with a friendly and approachable demeanor.
• Able to work collaboratively within a team and communicate effectively with individuals from various cultural and ethnic backgrounds.
• Possess the ability to be proactive and work independently.
• Proficient in Apple, Microsoft Office, and Google applications, with the ability to learn new software quickly, including Canvas, Nanook Navigator and Banner.

This is a part‑time, student position. Compensation is based on experience and the specific duties assigned.

THIS RECRUITMENT IS OPEN TO UNDERGRADUATE STUDENTS ONLY.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

If you have any questions regarding this position, please contact Brittany Tappa, Signers’ Business Office HR Coordinator, at bjtappa or 907‑474‑6353.

The University of Alaska is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada.

The University of Alaska (UA) is an equal opportunity/equal access employer and educational institution. The University is committed to a policy of non‑discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.