Office Assistant ; PCN

Job Posting

This listing closes on July 10, 2026 at 5:00 PM Alaska.

State of Alaska

$19.60 Hourly

Fairbanks, AK

Full Time

Job Number: 54381

Department:
Family & Community Services

Division:
Office of Children's Services

Opening Date:
June 30, 2026

Closing Date:
July 10, 2026 at 5:00 PM Alaska

Position Open To Alaska Residents Only Bargaining Unit General Government Range 8

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 1 located in Fairbanks, Alaska.

What you will be doing As an Office Assistant 1, this position is responsible for greeting visitors and taking calls to the Fairbanks Regional Office and routing them appropriately. You will be providing clerical support to the administrative unit who perform a wide variety of tasks and work together to support a large team of social workers in multiple regions throughout the state.

Your duties will include receiving and routing calls and visitors, data entry, logging, filing, and other clerical duties as needed

Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of joining our team This position provides a variety of responsibilities in an energetic, professional office environment, working with an experienced administrative team, and is ideal for someone with strong organizational skills and excellent attention to detail. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect This position is located in the Fairbanks office working as part of the clerical support unit, an integral part of our efficient administrative team

We are seeking a candidate with the following competencies:

• Clerical:
  Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.

Special Note All positions require valid  successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT Work Keys® scores of skill level 3 or higher in:
Graphic Literacy…