Office Assistant 1 (PCN 063856

Office Assistant 1

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 1 located in Fairbanks, Alaska. As an Office Assistant 1, this position is responsible for greeting visitors and taking calls to the Fairbanks Regional Office and routing them appropriately. You will be providing clerical support to the administrative unit who perform a wide variety of tasks and work together to support a large team of social workers in multiple regions throughout the state.

Your duties will include receiving and routing calls and visitors, data entry, logging, filing, and other clerical duties as needed.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

This position provides a variety of responsibilities in an energetic, professional office environment, working with an experienced administrative team, and is ideal for someone with strong organizational skills and excellent attention to detail. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position is located in the Fairbanks office working as part of the clerical support unit, an integral part of our efficient administrative team. For information on the Fairbanks community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We are seeking a candidate with the following competencies:

• Clerical:
  Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.

Special Note

• All positions require valid  successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications

High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT Work Keys® scores of skill level 3 or higher in:
Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

Special

Note:

ACT Work Keys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

Additional Required Information

At time of interview applicant is requested to submit:

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional
  * references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum vitae is not an…