Individual Placement-Alaska- Visitor Services

Visitor Services Assistant Internship

Are you interested in visitor use management? And have experience with data entry in Excel and Access? Arctic Refuge is currently seeking someone with your skillset!

This internship will be based in Fairbanks, Alaska, with housing provided. As a visitor services assistant for the largest National Wildlife Refuge in America, you will be helping our permit specialist with administrative paperwork and special use permit data entry. The visitor use data that you will be working with includes air taxi, guided recreation, and guided hunting trip records. The long-term dataset will be used to look at trends in visitor use across the Arctic National Wildlife Refuge over the last 10+ years.

This data directly contributes to management decisions and changes within the special use permitting program.

Other expected tasks around the office include re-organizing the office space and sorting through our cache of field gear to ensure field readiness and effective organization. As a member of the refuge Visitor Services team during the internship, you may also help with behind-the-scenes efforts to develop informational pamphlets and other materials regarding updates to permit conditions. There may also be opportunities to travel for training or to assist with field projects.

Arctic National Wildlife Refuge:
Visitor Services Placement

Location

Fairbanks, AK

• This position is primarily in an urban setting where emergency services, public transportation, and cell phone reception are available within 30 minutes. Interactions with members of the public are regular and frequent.
• This position may conduct work in a backcountry setting where emergency services are limited and may be delayed by several hours to days. Access to public transportation at work site is not possible. Cell phone reception is limited, spotty, or not available.

Schedule

October 18, 2026 - April 17, 2027

(Start and end dates are flexible by 1-2 weeks on either end, the internship also includes 2 weeks of unpaid leave during the holidays which can be flexed throughout the internship)

Key Duties and Responsibilities

• Assisting with special use permit reporting and data entry
• Helping with permit processing and filing documents
• Checking data (quality assurance/quality control, QA/QC) for the permitting database
• Assisting with generating reports of visitor use from the permitting database

Marginal Duties

• Organizing office space, files, and gear
• Developing informational pamphlets and materials regarding updates to permit conditions
• Checking the mail and permitting email as needed

Required Qualifications

• High attention to detail
• Willingness to learn
• Proficient typing and writing skills
• Ability to work independently once shown how to do tasks
• Verbal and written communication skills
• Ability to work well with others

This SCA Position is authorized under the Public Land Corps Authority. All participants must be between the ages of 16 and 30, inclusive, or veterans age 35 or younger. Participants must also be a citizen or national of the United States or lawful permanent resident alien of the United States. Hours served can be applied toward the Public Land Corps (PLC) hiring authority.

Participants must possess a high school diploma or its equivalent or agree to obtain one or be enrolled in an institution of higher education.

Preferred Qualifications

• Previous data entry experience
• Some experience with Microsoft Excel and/or Access
• Basic coding knowledge

General Physical Requirements

• Able to understand, adhere to, and communicate with others regarding hazards, procedures, and safety policies.
• Able to independently manage known medical conditions with the resources available throughout the position or program.
• Able to wear all required personal protective equipment, including safety glasses, hard hats, gloves, N95 or other approved face mask or shield, and appropriate footwear.
  
  Able to refrain from behaviors and actions that disrupt the work and safety of others.
• Able to cooperate with others to complete daily group tasks, responsibilities, and project work under potentially difficult conditions, variable daily routines, and with limited personal time.
• Able to self-regulate or co-regulate emotions and actions when distressed or uncomfortable, with or without the support of others.
• Able to self-manage outdoor and environmental exposure (e.g., temperature, wind, sun, etc.) in a variety of weather conditions.
• Able to maintain adequate nutrition and hydration throughout program time.
• If using prescription medications, able to self-administer medications by following the prescribed dosage, usage, and timing without supervisor assistance. If prescription medication is administered via injection, able to self-administer the injection.
• Able to independently carry a backpacking pack weighing approximately 30% of body weight over varied, loose, inclined terrain for up to a maximum of 15 miles per day with adequate breaks.
• Able to lift a backpacking pack weighing approximately 30% of…