Member Experience & Service Excellence Lead
Job in
Fairbanks, Fairbanks North Star Borough, Alaska, 99712, USA
Listed on 2026-08-03
Listing for:
ALASKA POWER ASSOCIATION
Full Time
position Listed on 2026-08-03
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Management
Job Description & How to Apply Below
Golden Valley Electric Association in Fairbanks, Alaska is seeking a Member Experience Coordinator to elevate every interaction with members. You will work cross-functionally to streamline touchpoints, leverage feedback and data, and build resources that enhance service quality.
You will lead initiatives that strengthen customer relationships, support employee development, and help protect the cooperative’s reputation across Interior Alaska, while communicating clearly with members and teams.
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